Privacy Notice

Effective February 2019

Please scroll to read this document in its entirety. It contains important information about what data we collect, and how you can manage that data.

FACTS

WHAT DOES NUMO DO WITH YOUR PERSONAL INFORMATION?

Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit scores
  • Account balances and account transactions
  • Income and tax filing information
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons numo chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information
Does numo share?
Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), conduct portfolio analysis, respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes —
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
Yes
For our affiliates’ everyday business purposes —
information about your transactions and experiences
Yes
No
For our affiliates’ everyday business purposes —
information about your creditworthiness
Yes
Yes
For our affiliates to market to you
Yes
Yes
For nonaffiliates to market to you
Yes
Yes
To limit our sharing
Login to the indi mobile application and access your settings, call 833-285-1736 (voice), call 866-317-9343 (TTY), or email support@goindi.com
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we will not continue to share your information.
Questions?
Call 833-285-1736 (voice), call 866-317-9343 (TTY), or email support@goindi.com
Who we are
Who is providing this notice?
numo LLC, a subsidiary of the PNC Financial Services Group, Inc. ("PNC"). indi is a product offered by numo.
What we do
How does numo protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Additionally, numo requires and trains its employees to comply with its privacy standards and policies, which are designed to protect customer information.

How does numo collect my personal information?
We collect your personal information, for example, when you
  • open an account
  • perform transactions
  • manage your account profile
We also collect your personal information from thers, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
  • sharing for affiliates’ every day business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • nonaffiliates from using your information to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include companies with the PNC name,such as PNC Bank, National Association, and also financial companies such as Harris Williams,LLC.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include financial and tax service companies, insurance companies, and digital marketplace companies.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include financial companies, insurance companies, and other companies that provide products or services that may be of interest to you.
Other important information
U.S. Privacy laws apply. California and Vermont Residents Only: We will not share your information except for our everyday business purposes, for marketing our products and services to you or as required or permitted by law or with your consent. Vermont Residents Only: We will not share your credit information with other members of the PNC family without your consent. Nevada Residents Only: This notice is provided to you pursuant to state law. To stop marketing calls from us follow the directions in the section "To limit our sharing" to be placed on the numo do not call list. Nevada law requires that we also provide you with the following contact information: Nevada Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Ste 3900, Las Vegas, NV 89101; telephone: 702-486-3132; email: aginfo@ag.nv.gov. Email: support@goindi.com. Important information about phone calls, texts, prerecorded and email messages: If, at any time, you provide to numo, its affiliates or designees ("numo") contact numbers that are wireless telephone number(s) including, but not limited to, cell or VoIP numbers, you are consenting to numo using an automated dialing system to call or text you, or to send prerecorded messages to you, in order to service, and collect on, any numo personal account(s) and business account(s) (for which you are an authorized signer, guarantor or designated contact person) but not to market to you. For any type of phone calls with numo, you consent that the call may be monitored or recorded for quality control and training purposes. By providing your email address, you consent to receive electronic mail from numo.